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Session 7 — Team tools (admin)

Goal: Know where team setup lives. (Skip if your role is agent-only.)

  1. Open Admin in the nav.
  2. Invites — invite a teammate (or note how invite links work).
  3. Templates — open or create a simple email template with {{first_name}}.
  4. Use that template from a person composer, then mark Use a message template on My Day.
  5. Skim Lead Flow and Action Plans so you know where routing and nurture live.
  6. Open Reporting for a 7-day snapshot of the team.

You now have the core loop: sign in → My Day → person → activity → tasks/inbox → calendar/deals → admin when needed.

Return to the Product guide anytime for deeper page detail.